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FAQ
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Service
Plans
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Service
Q.
How is "Vocal Remover" different from "Stem Splitter"?
Q.
How does noise reduction work?
Q.
What environments can I use it in?
Q.
What types of files can I upload?
Q.
What is the maximum length of a file that can be processed at once?
Q.
What instruments can be separated in the music separation service?
Q.
In what formats can the separated results be extracted?
Q.
Can I separate the audio from a YouTube video?
Q.
Can I edit the separated tracks?
Q.
Acoustic guitar is not separated well.
Q.
Synthesizer is not separated well.
Q.
I want to separate the vocals of individual singers in a duet or a cappella song.
Q.
I want to separate other instruments like violin or trumpet from the audio.
Q.
The file processing time is too long.
Q.
I am not satisfied with the separation quality.
Plans
Q.
What is the difference between the trial and Studio Plan?
Q.
Can the current plans be changed later?
Q.
Tell me about the enterprise plan.
Pricing
Q.
What are credits?
Q.
How often do I need to recharge credits?
Q.
How long are the credits valid?
Q.
How are credits deducted?
Q.
I want to check my credit usage history.
Q.
Can I try the service for free?
Q.
How can I get a refund?
Others
Q.
I want to use the service through a Cloud API.
Q.
Is my uploaded file used elsewhere outside of the service?
Q.
How long are uploaded and processed files stored?
Q.
How are copyright issues resolved for processed results?
Q.
Is there a creator partnership program?
Q.
I want to delete my account.
